From Twitter 03-26-2010
- 07:35:25: Excellent, spot-on post abt pharma's need 2 communicate by @swoodruff http://impactiviti.wordpress.com/2010/03/26/but-are-we-communicating/
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Written by Michael Spitz, Senior Digital Strategy, Ignite Health
Survey data from the Pew Internet Project and the California HealthCare Foundation have just become available, confirming an Internet access and online health information gap exists for adults living with chronic diseases, reflective of overall trends in public health and technology adoption.
The data reveals that, despite disproportionately less access to the Internet, more than half of e-patients living with chronic disease consume user-generated health information, and one in five e-patients have created their own online health content.
Specifically, among e-patients living with chronic disease:
• 37% have read someone else's commentary or experience about health or medical issues on an online news group, website, or blog
• 25% have consulted rankings or reviews online of hospitals or other medical facilities
• 25% have consulted rankings or reviews online of doctors or other providers
• 22% have signed up to receive updates about health or medical issues
• 13% have listened to a podcast about health or medical issues
• Two-thirds say the information found online affected a decision about how to treat an illness or condition
• Half say it changed the way they cope with a chronic condition or manage pain
• Half say it changed their overall approach to maintaining their health or the health of someone they help take care of
• Half say it lead them to ask a doctor new questions, or to get a second opinion from another doctor
• Half say it changed the way they think about diet, exercise, or stress management
• One-third say it affected a decision about whether to see a doctor
This survey reveals that having a chronic disease increases the probability that an internet user will share what they know about their condition and learn from their peers. The opportunities for healthcare communications experts are therefore clear:
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