Tuesday, July 03, 2007

The Beryl Companies Partners with CarePages to Enrich Healthcare Consumers' Experience

The Beryl Companies Partners with CarePages to Enrich Healthcare Consumers' Experience

PR Newswire via NewsEdge Corporation :

DALLAS, July 2 /PRNewswire/ -- A newly formed partnership between The Beryl Companies and CarePages, Inc. will offer healthcare consumers greater access to communication resources at a critical time in their lives. Beryl is a leading provider of outsourced call center services, such as physician referral and class/event registrations online and over the phone. CarePages, Inc. is the provider of CarePages.com, the leading online community for people facing illness and recovery. CarePages are free Web pages that help families and friends communicate when a loved one is receiving medical treatment. Together, Beryl and CarePages, Inc. will provide consumers with the opportunity and support to create a CarePage easily and conveniently. This technology and service integration will further support a hospital's acquisition strategies by generating additional call center and Web volume.

Beryl call advisors will assist eligible callers with creating a CarePage for themselves or a loved one. "It takes only a few minutes to set up a CarePage, which can bring immense relief to anyone who is receiving care and their families," said Eric Langshur, CEO, CarePages, Inc. "With the help of Beryl's call advisors, we can let people know about this resource when they call the hospital for a physician or service referral."

As leaders in healthcare customer service, both Beryl and CarePages, Inc. are trusted by hundreds of hospitals to provide consumers with guidance, information and support. "We know that time is precious for our callers -- especially when someone is sick or injured," said Paul Spiegelman, Beryl's founder and CEO. "Our partnership with CarePages is one more way that we can compassionately assist people when they need it most."

About Beryl

Beryl helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a leading provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service to more than three million consumers each year. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit www.beryl.net.

About CarePages, Inc.

CarePages.com is the nation's leading patient website service and is provided by CarePages, Inc., a Revolution Health Group company. Available free to any family needing care and support, CarePages has over 2 million members, and more than 550 healthcare facilities across the United States and Canada offer their own customized versions of CarePages. For more information, please visit www.carepagesinc.com.

Revolution Health Group LLC was created by AOL Co-Founder Steve Case to create products and services that empower people by putting them at the center of the health system. The cornerstone of the company is RevolutionHealth.com, a free consumer health and medical website that marries expert content and online tools with the power of social networking. Revolution Health also offers premium services that enable companies to provide health content and customized online tools to their employees, an insurance marketplace, and CarePages (www.carepages.com), the leading service that enables communication among family and friends when someone is receiving care. For more information go to www.RevolutionHealth.com.

SOURCE The Beryl Companies


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